Training

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CRM

Strategic Alignment Marketing

This training provides , especially for organizations that have strategic plan , the realization of customer-oriented strategy , using the CRM with their techniques and tools.

Campaign Creation

Learn to create real marketing campaigns using CRM software.

Results Analysis

Learn how to develop graphics and indicators that enable the analysis of marketing initiatives , particularly the execution of campaigns.

BPM

Drawing Processes

Learn to draw business processes according to BPMN notation objectively.

Process Modeling

Learn the techniques to analyze processes and propose improvements , using the best BPM practices as CBOK guide .

Implementation Processes

Learn how to implement automated processes using an open source marketing tool , the BonitaSoft BPMS .

TI

IT Governance

Learn the classification of governance archetypes , governance tools and analysis of IT from the perspective of governance.

Main Frame Architecture

Learn about the architecture of a main frame , highlighting the operating system and integration with other platforms.

ETL

Understand the process of ETL - Extraction , Transformation and Load, the use of tools for the creation of ETL flows and how to automate them .

SOA

Meet SOA - Service Oriented Arquitecture - key tools and practical applications.